Shipping Policy

Last Updated: 03-APR-2025

Warehouse worker checking packages with a clipboard, representing the "No Returns or Exchanges on Custom Orders" policy.

Order Processing & Production Time

Ajeer Clothing specializes in manufacturing custom sportswear and apparel, which requires a dedicated production time.

Production Time: Orders typically take 2 to 4 weeks to be manufactured, depending on order size and customization complexity.

Order Confirmation: Once an order is placed, we will send an order confirmation via email.

Shipping & Delivery Time

We partner with trusted global shipping carriers to ensure safe and timely delivery.

Estimated shipping time varies based on location:

United States & Canada: 3-5 business days

United Kingdom & Europe: 3-5 business days

Australia & Other Countries: 4-7 business days

Once your order is dispatched, you will receive a tracking number to monitor the delivery status.

Reporting Defective or Incorrect Orders – A warehouse worker inspecting custom clothing for defects, surrounded by packaged orders.

A business professional in a navy blue suit holds a tablet displaying an "Order Summary" form on a wooden office desk. Surrounding the workspace are a white keyboard, a notepad with a meeting reminder, black-framed glasses, a leather wallet, and a pen. This image represents the process of "Order Approval & Client Responsibility" in a professional setting.

Shipping Costs

Shipping charges vary based on several factors.

Cost is calculated based on destination, order volume, and courier service selected.

For bulk orders or international shipping, exact costs will be shared during the order confirmation process.

In some cases, clients may use their preferred courier or freight forwarder upon request.

Please contact us if you require a shipping estimate before placing your order.

Customs, Duties & Taxes

International shipments may incur additional fees:

Import duties, customs fees, and local taxes are the responsibility of the recipient.

These charges are not included in our product or shipping prices.

Customs policies vary by country, and we recommend checking with your local customs office for more information.

Ajeer Clothing is not responsible for delays caused by customs clearance processes.

A frustrated businessman in a suit sitting at his desk, covering his face with his hands, as his laptop screen displays an 'Order Canceled' message. The scene represents issues related to 'Order Cancellations & Modifications' in online transactions or business operations.

A warehouse worker in a blue apron handling a package with a focused expression, while a computer screen nearby displays a red warning message: 'Delivery Delayed - Shipping Issues Detected.' The background features shelves filled with boxes, highlighting challenges related to shipping & delivery issues.

Lost, Delayed, or Damaged Shipments

Although we ship through trusted logistics partners, unforeseen issues may occur:

Delays due to weather, customs, or courier logistics are beyond our control.

If a package is lost or arrives damaged, kindly notify us within 3 days of receiving or expecting the order.

We will support you in filing a claim with the courier and try to resolve the matter promptly.

We aim to ensure a smooth delivery, but your patience in such rare cases is appreciated.

Incorrect Shipping Information

Please double-check your shipping details when placing an order:

We rely entirely on the address provided by the customer.

Ajeer Clothing cannot be held responsible for failed deliveries due to incorrect, incomplete, or outdated addresses.

Re-shipping charges for returned or undeliverable packages will be the customer’s responsibility.

Always review your details during checkout to avoid any delivery issues.

Contact & Support

For any concerns regarding your order, please contact our support team. Our team will review your request and respond as soon as possible.

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